Dragonfly
Why We Built Dragonfly
The Delivery Service Restaurants Actually Deserve
By Derek Beckmann, Founder & CEO | February 11, 2026
I've spent two decades in restaurants. I've worked the line at 2 AM. I've watched servers handle impossible rushes with grace.
And then I watched the gig economy destroy all of it in the last mile.
The Gig Economy's Dirty Secret
Here's what the delivery giants don't want you to know: they've never cared about your food. They care about volume. They care about market share.
The average gig driver works for 2-3 platforms simultaneously. Zero training, zero accountability, zero investment in your brand.
This isn't a delivery service. It's chaos with an app.
Building What Should Have Existed All Along
When we founded Dragonfly, we started with a radical premise: What if delivery drivers were actually professionals?
Every Dragonfly driver is a W-2 employee. Comprehensive training. Uniforms. Commercial vehicles with climate control.
The Numbers That Matter
- 50+ markets with 10,000+ professional drivers
- 98.5% on-time rate
- 4.8+ customer satisfaction
- $5 million in insurance coverage per delivery
Events: Where Professional Delivery Becomes Non-Negotiable
Companies like Cirkul trust us with 100,000 bottles across 30 markets on Super Bowl Sunday. Zero damage. 100% on-time.
They can't afford gig economy chaos. Neither can you.
Professional logistics isn't a luxury. It's the minimum standard your business deserves.