The delivery software your team actually logs into
Dragonfly OS is not a bolt-on to a courier service — it is the product. Every order in one board, live tracking on a map, proof of delivery on every drop, and analytics that match what your account team sees. Here is what is behind the login.
Five screens that run your whole delivery operation
No training programme, no implementation quarter. Your team is productive on day one.
Every order, one board
However an order reaches us — API, batch upload, your existing dispatch tooling, or typed in by hand — it lands in the same board. Filter by status, date, or location. Sub-locations roll up under one login, so a multi-site operator sees the whole estate or drills into a single store.
- ✓Status, date and location filters
- ✓Multi-location roll-up under one login
- ✓Search by address, customer or order number
- ✓Every change written to an audit trail
Watch it happen
Live driver positions on a map, with predictive ETAs that hold to roughly ±3 minutes. Your customer gets a white-label tracking page with your name on it — not ours. When something slips, the portal flags it before your phone rings.
- ✓Live GPS driver positions
- ✓Predictive ETAs accurate to ~±3 minutes
- ✓White-label customer tracking page
- ✓At-risk deliveries flagged automatically
Prove it was delivered
Every drop-off captures a photo and a signature. Pull any date range as a PDF with the proof embedded, or a CSV for your own spreadsheet — scoped to one location or all of them. This is the screen that settles a "we never got it" dispute in about thirty seconds.
- ✓Photo and signature on every drop-off
- ✓PDF with proof embedded, or raw CSV
- ✓Any date range up to 92 days
- ✓Filter to a single location
Download a delivery report for any period — as a PDF (with drop-off photos as proof of delivery) or a CSV for your spreadsheet.
See the pattern, not just the order
On-time rate, order volume, single versus multi-drop mix, and performance broken out by location — over any window you choose. The same numbers your account team sees, so quarterly reviews start from one shared set of facts instead of two conflicting exports.
- ✓On-time rate over any date range
- ✓Volume trends by location
- ✓Single-drop vs multi-drop route mix
- ✓Same figures your account team sees
Ask instead of hunt
Pat is built into every screen of the portal. Ask in plain language — which deliveries ran late, what a location cost last month, where a specific order got to — and get the answer with the underlying records attached, instead of exporting a spreadsheet to find out.
- ✓Plain-language questions on your own data
- ✓Answers cite the underlying orders
- ✓Available on every screen
- ✓Scoped to your account only
Four ways an order gets into the portal
Use one or all four. They land in the same board and bill the same way.
Batch import
Upload a spreadsheet of tomorrow’s runs. Built for meal-kit and catering operators working a day ahead.
Your existing tools
Already on Onfleet, Olo, Nash or Cartwheel? Orders flow through without changing how your team works.
Typed in
One-off or ad-hoc delivery? Hit “+ New Order” in the portal. No integration required.
The parts nobody demos, that you use every week
Billing, compliance and account admin — in the same login, not a separate email thread
Invoices
Every weekly invoice, with the line items behind it. Download any of them as PDF or CSV.
Your rate card
The pricing on your agreement, visible to you in the portal. No emailing your rep to ask what a run costs.
Agreements
Your signed service agreement, stored where you can actually find it again.
Certificate of insurance
Pull your COI on demand for a landlord, venue or client that needs one on file.
Refunds & adjustments
Raise an issue against a specific order and track it to resolution in the same place.
Multi-location access
One login across every site, with sub-locations rolling up for reporting and billing.
Your data stays yours
Every account is isolated at the database level. You see your orders and nobody else’s.
Your brand on the outside
Tracking pages and delivery notifications carry your name. Your customer never meets ours.
A human on the phone
Dispatch is a phone number, not a ticket queue — (312) 270-0161, staffed around the clock.
Want the real thing, not a screenshot?
Book 15 minutes and we will walk your own volume through the portal — your locations, your order types, your numbers.