Retail & E-Commerce Delivery

Dragonfly OS for Retail & E-Commerce

We're an AI technology company putting retailers and their customers first. Dragonfly OS powers same-day shipping, easy returns, and white-label tracking — keeping your brand front and center while our Smart Dispatch scales your last-mile.

Same Day
Delivery Available
1,000s
Cities in US & Canada
97%
First-Attempt Success
4.9★
Customer Rating

Built for Modern Retail

Everything you need to delight customers and streamline operations

Same-Day Delivery

Order by noon, delivered by dinner. Meet customer expectations with rapid fulfillment.

Real-Time Tracking

Customers see exactly where their package is. Reduce "where's my order" support tickets by 80%.

White-Label Experience

Your logo, your colors, your tracking page. Customers never see our name—just yours.

Specialized Handling

Fragile items, high-value goods, oversized packages—handled with care every time.

Easy Returns

Schedule pickups, print labels, process returns—all through one integrated system.

Analytics Dashboard

Track performance, identify trends, optimize routes—data-driven delivery decisions.

Our Promise

  • ✓Custom-branded tracking pages with your domain
  • ✓SMS & email notifications with your branding
  • ✓Driver uniforms can display your logo
  • ✓Proof-of-delivery photos with your watermark
  • ✓AI-optimized dispatch and routing for maximum reliability
Insurance, COI & compliance details →

Seamless API & Portal Integration

Track, manage, and update deliveries in real time. Our API and portal make it simple to integrate Dragonfly into your existing systems.

E-Commerce Integrations

Shopify, WooCommerce, BigCommerce, Magento, Salesforce Commerce, and custom API

Merchant Portal

Manage orders, track drivers, view analytics—all in one dashboard

Analytics & Reports

Delivery performance, first-attempt rates, customer satisfaction metrics

api.dragonfly.com
// Create a retail delivery — docs: trydragonfly.com/developers
POST https://api.trydragonfly.com/v1/orders
{
  "externalId": "order-1001",
  "pickup": { "address": "100 Main St, Chicago, IL 60601", "contactPhone": "+13125550100" },
  "dropoff": {
    "address": "742 Customer Ave, Chicago, IL 60611",
    "contactName": "Jane Doe",
    "contactPhone": "+13125550111",
    "contactEmail": "[email protected]"
  },
  "subtotalCents": 8900
}

Who We Serve

Tailored delivery for every business model

Home Pickup Returns

Customers schedule a pickup right from your app. No trips to the post office.

  • ● Same-day pickup available
  • ● Flexible time windows
  • ● Photo confirmation of pickup

Store Return Logistics

Move returned inventory between stores and warehouses efficiently.

  • ● Inter-store transfers
  • ● Warehouse consolidation
  • ● Inventory sync via API

E-Commerce Fulfillment

Power your online store with reliable last-mile delivery infrastructure.

  • ● API-first integration
  • ● Real-time webhooks
  • ● Multi-vendor batching

Brick & Mortar Chains

Scale delivery operations across all your locations without scaling headcount.

  • ● Multi-store order management
  • ● Peak hour surge capacity
  • ● White-label customer experience
Integrates with the tools your team already uses
Toast
ezCater
Grubhub
Olo
Sharebite
Square
Stripe
QuickBooks

Get a straight answer on your routes

Tell us what you move and where. We'll come back within one business day — or chat with us now for an instant answer.

No obligation. We'll tell you honestly if we're not the right fit.

Ready to Transform Your Retail Delivery?

Join leading retailers using Dragonfly to deliver faster, smarter, and on-brand.