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Rate limits

Per-key and signup limits.

EndpointLimit
Order and webhook endpoints (/v1/orders*, /v1/webhooks*)100 requests per minute per API key
POST /v1/signup10 per hour per IP address
GET /v1/signup/{id} (polling)60 per hour

Beyond a limit you get 429 RATE_LIMITED. Wait and retry with exponential backoff.

Staying well under

  • Use webhooks instead of polling. Webhook deliveries don't count against your limit.
  • If you poll, once a minute per open order is plenty.
  • Creating many orders at once (a day's pharmacy batch, say)? Send them sequentially or a few at a time; 100 a minute is about 6,000 an hour.

Need more? Contact support with your expected peak volume.

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